Support

Need help with GitGhost? Send questions, bug reports, billing issues, or product feedback directly to the support inbox.

Contact

The fastest way to reach GitGhost support is by email.

contact@gitghost.io

You can use this email for support requests, feedback, bug reports, billing questions, enterprise inquiries, and roadmap suggestions.

What to include

When reporting an issue, include enough context for us to reproduce and understand what happened.

  • GitGhost version.
  • Operating system version.
  • Repository type or Git workflow involved.
  • Steps to reproduce the issue.
  • Any visible error message.
  • Whether the issue happened during checkout, commit, merge, stash, worktree, AI review, or agent execution.

Support topics

We can help with:

  • Installation and setup questions.
  • License activation and billing issues.
  • Local repository and Git workflow behavior.
  • AI-assisted review or commit message features.
  • Agent workflow questions.
  • Enterprise, team, and security review requests.

Response time

Response time may vary depending on request volume and your plan. Enterprise customers may receive priority support under their agreement.

Detailed reports are easier to investigate and usually receive more useful responses than short messages without context.

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